Returns & Refunds
Last updated: September 24, 2026
Card singles: no change-of-mind returns
We do not accept returns or exchanges of card singles because you changed your mind, ordered the wrong card, or changed your opinion of its market value. Please inspect the photos, condition notes, and listing details before purchase.
Damaged, incorrect, or not-as-described items
If your card arrives damaged, is the wrong item, or materially differs from its description, contact holorelic@gmail.com promptly with your order number and a description of the issue. Photos of the card and packaging help us investigate. Keep the item and packaging while we work with you.
We will work with you on an appropriate refund, replacement, or other resolution. Please contact us for instructions before returning anything. Where a return is needed to resolve our error or a damaged or misdescribed item, we will arrange the necessary return shipping at no cost to you.
Refunds and cancellations
Approved refunds go to the original payment method. Your payment provider may take additional time to post the refund. If you need to cancel before dispatch, contact us as soon as possible; we cannot guarantee cancellation once an order has shipped.
This policy does not limit any rights or remedies you have under applicable law.